Operations Team Lead - Vendor Engagement (Based in Philippines)

Operations Team Lead - Vendor Engagement (Based in Philippines)

What you will be doing:

-Ensuring that the Company’s service providers are educated and engaged to derive optimum value from the Company’s website http://www.gawin.ph or variations thereof
-Ensuring that the Company’s operations move smoothly to maintain and improve the Company’s value to its use
-Engaging with vendors with questions or feedback, and resolving issues independently
-Analyzing data, trends and responses from the Company’s users, and working towards improving communication and relationships with the users
-Working with the Company’s key personnel in strategizing and implementing improvements in processes and policies to ensure that the Company continues to deliver value and quality results
-Be part of the founding team in Philippines, helping to set and shape vendor acquisition strategies and run campaigns to acquire more users
-Manage and lead a team of vendor engagement personnel in executing the Company's daily operations
-In charge of Vendor onboarding, verification of documentations, educate vendors on how Gawin works
-Monitor supply side of each services
-Plan and execute engagement campaigns for vendors

What we would like to see in you:

-Bachelor's Degree, Diploma, Post Graduate Degree, or Professional Degree in any field.
-Required language(s): English, Tagalog.
-at least 3 year(s) of working experience in the related field (i.e. Customer Service/Vendor Engagement/Operations) will be advantageous.
-Ability to think and act independently with minimal supervision, prioritize and multitask, escalate urgent issues with recommended resolutions when necessary and adapt to changes.
-Loves to hustle, energetic, moves fast and delivers against aggressive timelines
-Charismatic, fearless with an insatiable desire to work super hard to build amazing stuff and share it with the world.
-Ability to multitask and take on diverse projects requiring different skill sets.
-Only open to those already based in Philippines.

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